Features
At Texting.Biz we built in the features you need to effectively communicate
Auto Responders
Open Hours Responder
With the open hours responder you can let your clients know Vital information when they text you such as hours, response procedures and keyword instructions.
Closed Hours Responder
With closed hours responses, your customers will know that you are currently not open at the time. It allows you to give them your hours, when they can expect a response or even direct them to alternative methods of communication for emergencies.
Override Responder
Have a significant event happening in your business or need to close for bad weather? No need to dismantle your entire responder system. Simply put your message in the override responder until your crisis is over.
Campaigns
Individual Message
With campaigns you have the ability to send out an individual message to multiple people at one time.
Not only send out a blast message, but make it very impactful by sending it as an MMS (pictures messages) for higher open rates.
Depending on your application, if you have the need to send either documents or a link we have you covered. With our document support you can send out .PDF documents.
Contact Managment
Easily manage your contacts by placing them in categories. This helps you easily select the right group of contacts for quick and easy communication
No need for manual data entry, simple import your contacts with our import tool. This includes the ability to import not just one, but multiple categories as well.
Shortcut Management
Throughout the program we have built in shortcuts that allow you to quickly add a contact on the fly, assign them to categories or even create new Categories while editing a contact
Group Messages
Easily create any number of groups in the Group Message section of the program.
Once a group is created it is quick and easy to add and remove members from the group chat.
Get all the standard message features in group messages such as MMS capability, emojis, templates and attachments.
Keywords
Quickly and easily create custom keywords to generate automated responses.
By linking keywords you can create custom ITR (interactive text response) menus to automatically direct your clients where you want them to go.
Easily direct your inbound text to use keywords by placing them into your auto-responders.
Message Options
Personalize messages by using the Tags feature to automatically insert contact information
Document Support
Send documents, such as .pdf or .docx using our attachment feature
Have a message that you regularly send? Create a template instead of typing it every time.
Surveys
Get feedback from your customers about current or upcoming products or services.
Categorize Responders
Easily add responders to categories based on their responses
Export the results of a survey for use in other projects or applications
Webhooks
Create Custom Webhooks
Create custom webhooks to integrate with a number of programs
Multiple Triggers
The webhook can trigger on inbound, outbound or all messages. Giving you complete control over the process.
Time Conditions
With the built-in time conditions you can choose what times and days you would like the webhooks to be active.
